Returns

Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we gladly accept returns within 30 days of delivery.

Eligibility for Returns

• Items must be unused, in the same condition you received them, and in the original packaging.

• Proof of purchase (such as an order number or receipt) is required.

How to Start a Return

To initiate a return, please contact us at flax.david@yahoo.com with your order number and details about the item you wish to return. We will provide you with instructions on how to send your item back.

Refunds

Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping Costs

• Return shipping costs are the responsibility of the customer, unless the item arrived damaged, defective, or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

Exchanges

If you would like to exchange an item, please contact us. In most cases, the fastest way is to return the original item and place a new order once your refund is processed.

Non-Returnable Items

Certain types of items cannot be returned, such as perishable goods, digital products, or custom/personalized orders. Please contact us if you have questions about your specific item.